Book Review: Data Quality: Concepts, Methodologies and Techniques by C. Batini and M. Scannapieco

Biographical notes: Heather Maguire lectures in Management at the University of Southern Queensland. Her PhD investigating psychological contracting in the banking industry was awarded in 2001. She also holds a BEd, MBus and a MBA. She has consulted for industry in a range of areas including the impact of change in the Australian finance sector and administrative process improvement within a range of industries. Her research interests include information quality and the link between data and information quality and corporate governance. Other research areas of interest include trust, relational capital and psychological contracting, and the concept of virtual organisations.